Privacy Policy

Privacy Policy

Introduction

Source Pivot and its affiliated entities (collectively, “Source Pivot,” “we,” or “us”) value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard information when you interact with our website (https://sourcepivot.com/) (“the Site”) or engage with our services. By accessing or using the Site, you acknowledge and consent to the practices described herein. If you disagree with any terms, discontinue use immediately.

Contact Information

For inquiries about this policy or data practices, contact us at [email protected] or through the methods listed in the “Contact Us” section below.

Policy Revisions

We reserve the right to update this Privacy Policy periodically. Material changes affecting your rights will be communicated proactively. Review the “Last Updated” date at the top of this document to stay informed of the latest version.

Information Collection

We gather data through three primary methods:

i) Direct Submissions: Information you provide voluntarily, such as:

Online Forms: Details entered when requesting services, including name, email, phone number, and organization.

Surveys/Research: Responses shared during studies or questionnaires conducted by Source Pivot or its clients.

Communications: Content from calls, emails, or support requests.

Career Applications: Resumes, contact details, and attachments submitted for job openings.

ii) Automated Collection: Technical data generated during Site use, such as:

Usage Analytics: IP address, browser type, pages visited, session duration, and device information (e.g., operating system, mobile network).

Cookies: Digital tokens stored on your device to enhance Site functionality and analyze trends (see “Cookies” section for details).

iii) Third-Party Sources:: Information from partners, social media platforms, or public databases, per their policies.

Purpose of Data Use

Your information enables us to:

i) Deliver Requested Services:

Fulfill service agreements, match users with experts, and provide market research insights.

ii) Enhance Security:

Monitor for fraud, unauthorized access, or threats to our systems.

iii) Communicate:

Respond to inquiries, send service updates, and share marketing materials (opt-out available).

iv) Improve Operations:

Analyze Site performance, user behavior, and service effectiveness.

v) Comply with Laws:

Meet tax, regulatory, and employment obligations.

vi) Process Employment Requests:

Evaluate job applications and manage recruitment.

Data Sharing Practices

We disclose information under the following circumstances:

i) Affiliated Entities:

Share data across Source Pivot subsidiaries for operational and analytical purposes.

ii) Third-Party Partners:

Engage vendors for hosting, analytics, legal support, and service delivery.

iii) Business Transfers:

Disclose data during mergers, acquisitions, or asset sales.

iv) Legal Compliance:

Respond to lawful requests, court orders, or to protect rights, safety, or property.

v) With Consent:

Share information for specific purposes upon your approval.

Security Measures

We implement robust administrative, technical, and physical protections to secure your data, including encryption, access controls, and regular audits. While no system is entirely risk-free, we strive to mitigate vulnerabilities at the best of our capabilities.

Data Retention Period

We retain information only as long as necessary to fulfill the purposes outlined here, meet legal requirements, or resolve disputes. Unneeded data is securely deleted or anonymized.

Your Rights and Choices

i) Opt-Out:

Unsubscribe from marketing emails via links in messages or by contacting us.

ii) Access/Correction:

Request to review or update your data (verification required).

iii) Deletion:

Ask for erasure of personal data, subject to legal exceptions.

Global Data Transfers

Your data may be processed in the United States or other jurisdictions outside your residence. By using our services, you consent to such transfers.

EEA/UK/Switzerland-Specific Rights

Under GDPR and similar laws, you may:

Request access, correction, deletion, or portability of your data.

Object to or restrict processing.

Withdraw consent (where applicable).

File complaints with a supervisory authority.

To exercise these rights, contact [email protected]. We respond within 30 days of verifying your identity.

Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect their data. If a guardian believes a child has submitted information, contact us promptly for removal.

This policy governs your use of Source Pivot’s services. For clarification or concerns, reach out at [email protected].